Patient Care Coordinators

Our Patient Care Coordinator team is your front line smiling faces that you see and reassuring voices that you hear when you call to make an appointment, leave a message for one of our technicians or doctors, or the ones who can help get your babies checked in or out of our facility. We are so lucky to have the best of the best! We know you love them too! 



Rachel is our patient care coordinator team lead. She has been with us since 2016, but has worked in the veterinary industry since 2003. She is incredible at problem solving and client communication. She is very involved with her daughter’s Girl Scout Troop and will have cookies available every winter! She enjoys scrapbooking, crafting, and going on adventures with her daughter and dogs.

Sarah temporary


Sarah has been with us since 2016. She is passionate about our feline patients and is excellent at client communication. She has a special place in her heart for wildlife and was a registered wildlife rehabilitator for 10 years. Outside of the clinic she is an avid trail runner, she loves flying with her love, Larry, and spending time with her daughter and granddaughters. 

Jacki Temporary


Jacki joined the team in 2020. She is incredibly personable and wonderful at relaying anything between our clients and their pets needs. She loves her chickens, her husband, and her dogs. When she isn’t doing a great job at work, she loves riding her horses and hiking. 

Nikki Temporary


Nikki started with us in 2018, but has been in the veterinary industry since 2015. She loves interacting with our clients and patients! In her free time, she enjoys spending time with her 6 year old son and traveling as much as possible.



Bio Coming Soon!

Brittany Temporary


Bio Coming Soon!

Elaine Temporary


Bio Coming Soon!

Elizabeth Temporary


Bio Coming Soon!


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Office Hours

Closed Christmas Eve, Christmas Day, & New Years Day

Rickords Animal Hospital


7:30 am-6:00 pm


7:30 am-6:00 pm


7:30 am-6:00 pm


7:30 am-6:00 pm


7:30 am-6:00 pm


8:00 am-1:00 pm


12:00 pm-5:00 pm